- We support journal publishing with peer-review systems, manuscript production, and journal websites.
- In response to publishers' needs, we now also provide editorial office services covering all aspects of journal operations.
- Our specialist team provides structured support for editorial office operations.
We will support every aspect of complex journal operations.
- Our editorial office service is delivered through our own scholarly publishing platform.
- All services are integrated to ensure consistent quality across article PDF and XML production.
Scholarly Publishing Platform
- Submission and Peer-Review System
Intuitive, secure manuscript submission and peer review
- Journal Website
A modern online journal presence built to international standards
- Society and Conference Websites
Custom platforms for scholarly communities and events
Editorial Office Service
- Publication Schedule Management
A dedicated journal manager oversees schedules and workflows
- Journal Website Management
Keep website content accurate and up to date
- Journal Quality Management
Analyze key metrics to continuously improve journal quality
Article Production Service
- Copyediting and Proofreading
Edit everything from the main text to references according to journal standards
- JATS XML Production
Produce standards-compliant XML compatible with global databases
- A reliable, secure system from a scholarly publishing technology company
- Integrated Management Optimized for Journal Operations
Efficiently manage the full journal workflow—from submission and peer review to publication and the journal website—on one platform.
- Cloud-Based Security
Cloud-based security safeguards the personal information of participating researchers.
- Continuous Upgrades
We incorporate customer feedback in two scheduled upgrades each year.
Key Features
- Editor-in-Chief and Journal Administrator Account Management
- Single-blind and double-blind peer review
- Invite guest reviewers and collect their reviews
- Administrative Proxy Function
- Automated notifications at each review stage
- KakaoTalk notifications and SMS
- Download the KCI manuscript submission register
- Responsive website
- Contemporary, journal-specific design
- PDF, PubReader, and ePub full-text viewers
- Full-text XML viewer
- Crossref services
- Article views, downloads, and citation statistics
- Citation exports in multiple reference formats
- Responsive website
- Contemporary, journal-specific design
- Membership management
- Send emails to member groups
- Event registration
- Automated certificate issuance
- A dedicated journal manager provides hands-on support throughout publication.
- Journal Operations Support from a Journal Manager
Comprehensive assistance with publication schedules, journal operations, and journal website management.
- Peer-Review Turnaround Management
Email, KakaoTalk notification, and SMS reminders address delays, while ongoing bottleneck analysis supports process improvements.
- User Inquiry Support
We respond to authors, reviewers, and editors to resolve operational issues and reduce administrative workload.
Key Features
- A dedicated manager for each journal
- Integrated scheduling across every publication stage
- Peer-review follow-up notifications and reminders
- Support for authors, reviewers, and editors
- Help Desk Support
- Configure submission and review requirements
- Upload article PDF and XML files
- Maintain policies, guidelines, and forms
- Best-practice-based menu and content support
- Newsletter production and distribution
- Monthly reports
(downloads, citations, review times, acceptance rates, and more)
- Guidance on requirements for obtaining and maintaining KCI indexing
Support Team
- One dedicated journal manager assigned to each journal as a single point of contact
- A backup journal manager responds when the primary manager is unavailable
Note: The editorial board retains responsibility for journal operations and peer review; the journal manager provides operational support and reminders.
Support Channels
- Email-Based Support
- Telephone support is not provided.
Hours of Operation
- Monday–Friday, 10:00–16:00 KST (excluding public holidays)
- Requests received after hours are processed beginning the next business day
Urgent: Peer-review system errors or service interruptions, security or privacy incidents, and publication deadlines requiring immediate action
Standard: Questions about peer-review workflows or schedules, guidance on policies and forms, individual metadata corrections, notice or template updates, and routine account or access issues
- We produce high-quality article PDF and XML files.
- Compliance with Journal Style Guidelines
Journals must comply with editorial standards to qualify for and maintain indexing.
We format layouts and references according to each journal's guidelines.
- Readable XML with Directly Linked References
Article text, tables, and figures are structured for easy reading in a web browser.
Readers can move directly from in-text citations to the reference list, with each reference linked to DOI, PubMed, PMC, and Google.
Key Features
- Manuscript layout editing
- Compliance with journal style guidelines
- Consistent reference formatting
- Direct communication between professional editors and authors
- Production to NLM/NISO international standards
- Structured metadata
- Linked in-text citations and references
- DOI, PubMed, PMC, and Google links for references
Contact us
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Support Hours
- Weekdays, 10:00–16:00 KST
- Closed on weekends and public holidays